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Frequently Asked Questions


- Is there any javone logo on the movies ?
No we do not put any logo on the movies

- do you use Digital rights Management DRM ?
No after you have downloaded the movie you are free to do with it what you want
and still can watch it after you cancelled your account.

- Can I use a download manager ?
Sure, we even advice you to do so. It will increase download speeds and you can resume broken downloads.

- Do you controll the download speeds ?
No we do not put any caps on the download speeds. Your download speed will depend on your internet connection.

- What will happen when I reach the download limit ?
Your account will be blocked and will be reactivated when your new billing cycle starts.

- Do I need additional software to play the movies ?
you only need a player and the codecs. for the player we advice to use vlc player and for the codecs KL codec pack.

- Can I share my account with others ?
Absolutly no. All accounts are monitored and if accounts are shared they are automaticly blocked and cancelled.

- Who is your billing company ?
We are proud to work with Verotel BV one of the leading billing companies on the internet.

- What name will apear on my credit card statement ?
on your statement will apear "ticketsclub" as the beneficiary of the transaction

- How do I cancell ?
Please click here

- I lost my username/password ?
Please click here